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Choosing a Personal Injury Lawyer to Manage Your Compensation Claim

Suffering a personal injury can be a distressing and life-altering experience. Whether your injury is a result of a car accident, medical negligence, workplace incident, or any other circumstance, it is often necessary to pursue a compensation claim to safeguard your future.

In Australia, navigating the legal complexities of personal injury claims can be challenging without proper guidance. This is where a skilled and experienced personal injury lawyer is invaluable. Choosing the right lawyer to manage your compensation claim is a critical decision that can greatly impact the outcome of your case.

Role of the Personal Injury Lawyer

A personal injury lawyer specialises in handling cases where individuals have suffered physical, emotional, or financial harm due to the negligence or wrongful actions of another party. Their expertise extends to evaluating the prospects of succeeding with a claim, gathering evidence, negotiating with respondents, and representing clients in court if necessary.

The first step of your compensation claim is an initial consultation with a lawyer. During this initial consultation, you will need to provide details about your injury and the relevant circumstances. The lawyer will evaluate the merits of your case and discuss potential strategies.

If you decide to proceed with the claim, the next step will be for your lawyer to gather evidence, including medical records, accident reports, witness statements, and any other relevant documentation. The aim of this phase is to ensure that there is adequate evidence to support your claim. Your lawyer will calculate what is a fair amount that compensates you adequately for your injuries. Your lawyer will also be aware of any statutory limitations that apply and can ensure that you initiate proceedings before you run out of time.

When possible, your lawyer will engage in negotiations with the respondent, which usually involves discussions with their insurance company. If negotiations fail to yield a satisfactory outcome, your lawyer may initiate legal proceedings in a relevant court or tribunal. This step is usually taken when a court trial is necessary to achieve a just resolution.

Fortunately, most personal injury cases are settled before going to trial. When a trial is necessary, your lawyer will represent you in court, presenting evidence and arguments to support your claim. If successful, you could receive compensation for medical expenses and lost wages, future medical expenses and costs, loss of future earnings, and the pain and suffering you have endured.

Factors to Consider When Choosing a Personal Injury Lawyer

Choosing the right personal injury lawyer is a decision that can significantly influence the outcome of your compensation claim. Remember that seeking the right legal help is an essential step toward achieving justice and rebuilding your life after a personal injury. Here are seven important factors to consider:

Reputation

You should do your homework before retaining a personal injury lawyer. You can research a lawyer’s reputation within the legal community and among previous clients. Online reviews and testimonials can provide valuable insights into a lawyer’s professionalism, communication skills, and success rate.

Experience

You should look for a lawyer with a significant track record in handling personal injury cases. An experienced lawyer will have a deep understanding of the intricacies involved, ensuring they can effectively navigate the legal process and anticipate potential challenges. While many personal injury cases are settled out of court, it is beneficial to choose a lawyer who is comfortable and experienced in the courtroom. This ensures they can advocate effectively on your behalf, even if the case goes to trial.

Expertise

Personal injury law is diverse. It encompasses areas such as motor vehicle accidents, workplace injuries, medical negligence, public liability, and more. You may benefit from selecting a lawyer who specialises in the specific circumstances surrounding the injury you have sustained, as their expertise will be tailored to the nuances of that particular area of law.

Communication

Effective communication is crucial in any legal matter. Most personal injury lawyers offer a free initial consultation, so you should use this opportunity to gauge whether you feel comfortable working with them. Your lawyer should be attentive, responsive, and able to explain complex legal terms in a way that you can understand. A lawyer who keeps you informed at every stage of the process can provide peace of mind during a challenging time. It is also important to remember that you are likely to be in a vulnerable state after your injury, and you will benefit from having someone on your side who will persevere and make you feel heard and supported.

Resources and Support

Personal injury cases often require a team effort. Ensure that the lawyer you choose has access to the necessary resources, such as investigators, medical experts, and other professionals who can strengthen your case.

Fee Structure

You need to discuss the lawyer’s fee structure during your initial consultation. Many personal injury lawyers work on a “no win, no fee” basis, meaning they only get paid if you win your case. Be clear about any potential fees or expenses that might arise during the process.

Trust Your Instincts

Ultimately, the best advice when it comes to choosing a personal injury lawyer is to trust your gut feeling. Your lawyer will serve as your advocate during a challenging time, making it important to select someone in whom you have confidence and with whom you feel comfortable.

This is general information, and you should obtain professional advice relevant to your circumstances. If you or someone you know wants more information or needs help or advice, please contact us on (08) 8155 5322 or email [email protected].

Key considerations for controlling business debtors

While growing your business it can become easy to lose sight of effectively managing your debtors, however doing so, can help your business continue to grow successfully.

The information below can help make the task of controlling business debtors much easier!

As always, we recommend you seek legal advice if you have any concerns.

Have terms of trade in place before extending credit and know who is behind the business

Make sure you put all terms of trade in writing, always! It’s surprising how many businesses still supply goods and services by informal arrangements. Having terms of trade in writing is an effective way of minimising and preventing bad debts arising.

Another important factor is to complete thorough credit history and business reference checks before offering credit to new potential customers. Be upfront of your terms of trade and credit limits and put these in writing. Ensure the new customer signs acceptance of your terms of trade.

If you are unsure as to whether your terms of trade are exhaustive, we recommend you seek legal advice from one of our experienced lawyers.

Know who owes the money – do an ASIC search

It is vital to perform background checks on potential customers before commencing a business relationship with them.

The only way to know whether a business you want to deal with is in administration, liquidation or deregistered is on ASIC Registers. This is an easy and quick way for weeding out any customers that do not have the ability to pay you.

Know the rules about serving letters of demand / statutory demands – time limits, thresholds, and service requirements

We strongly recommend you have a letter of demand template your business can use should the need arise. A letter of demand should include:

  • accurate information;
  • a clear intention to commence legal proceedings if you are not paid by a specified time;
  • attached copies of any relevant supporting documentation.

The letter of demand should be signed and a copy should be kept for your records. We recommend you speak to one of our lawyers who can draft a letter of demand template customised to your business.

You should also be familiar with Section 459E of the Corporations Act 2001 (Cth). This section deals with statutory demands. A statutory demand is a written request for payment of debts owed by an insolvent company. The debt owed must be at least the statutory minimum. This is currently $4000; however, you should confirm the amount before taking any course of action.

A statutory demand requires a debtor to do one of the following:

  • pay the debt they owe you;
  • secure or compound for the debt; or
  • make an application to set aside the statutory demand.

The statutory demand must be drafted in its prescribed form.

The debtor company has strictly 21 days to comply with the statutory demand, otherwise a legal presumption will be raised that the company is insolvent. Once this occurs, you can apply to the Federal or Supreme Court for an order that the debtor company be wound up in insolvency.

You must also satisfy the service requirements of a statutory demand which may be done by leaving the statutory demand or posting to the company’s registered office. You can also deliver a copy of the statutory demand personally to a company director. It is critical that service of the statutory demand is done correctly, and service is evidenced in an Affidavit of Service. 

It is obvious from the above that procedures involved in making a statutory demand can be complex. We strongly recommend you seek legal advice to prevent your statutory demand from being set aside.

Educate your credit control team

It is vital that all staff in the credit control team are on the same page when it comes to your business’s credit control policy and procedures. We recommend you have regular meetings to go through credit control policies and what changes need to be made, if any.

It is important to ensure that all staff understand the terms of trade. Taking some time out to ensure all staff clearly understand the terms of trade can prevent unnecessary debt chasing down the track.

We also recommend you hire an expert in credit control to provide training to staff in how to become a better credit controller or outsource your debt control to a debt collection expert.

Keep notes of phone calls, etc. when chasing money

If you find yourself chasing money from a debtor, it is critical to keep a record of phone calls, emails, letters of demand and other documentation supporting your claim. It will also make it easier to keep track of your dispute.

Conclusion

The key to controlling business debtors is prevention! Having clearly written terms of trade and knowing who your debtor is and their history of paying debt, minimises the risk of you having to chase them for money in the future.

Training and educating your credit control staff is also vital to ensure they are on board with the business’s trading procedures and policies and are effective in carrying out these procedures and policies.

Even if you believe you have your business covered with effective debtor control practices, we still recommend you seek advice from an experienced lawyer to give you peace of mind.

This is general information, and you should obtain professional advice relevant to your circumstances. If you or someone you know wants more information or needs help or advice, please contact us on (08) 8155 5322 or email [email protected].

Top tips for reducing legal fees in your family law matter

Family law proceedings can become very stressful. The last thing you should be worrying about is exorbitant legal fees. However, your family law fees do not necessarily have to become a burden. We have provided our top 10 tips on ways in which you can keep your legal fees reasonable!

Although family law proceedings can at times be costly, ensuring you get proper legal advice is very beneficial and can help reduce stress by providing you with an understanding of your rights and what’s involved in family law proceedings.

In our experience, having a family lawyer represent you in family proceedings can help you receive a more favourable property settlement outcome compared to parties who represent themselves.

Here are our 10 top tips to help you save money on your family law fees

Get legal advice early

Obtainingadvice early in proceedings is important so that you and your lawyer can come up with a plan on what your matter will involve. At the end of each meeting with your lawyer, ask about the next step in your matter so that you remain up to date with proceedings.

Make a list of questions you want answered before every appointment

Having a list of questions and concerns regarding your matter will result in a shorter appointment time as you won’t need to take time to recall the questions you had planned to ask. It will also help eliminate the need for you to call your lawyer after your appointment to ask the questions you had forgotten. Remember, every time you call to speak to your lawyer, you may get charged! We also recommend you send your list of questions to your lawyer before your meeting so that your lawyer can be prepared.

Take notes of discussions with your lawyer

Taking notes during your meetings and telephone calls with your lawyer will help you recall what was discussed between you, eliminating the need to ask your lawyer the same question twice. This reduces the time spent on speaking with your lawyer and in turn will help reduce your legal fees.

Prepare your financial documents

You will usually be required to provide 12 months’ worth of bank statements, including savings accounts, all mortgage statements, your last three tax returns, and recent payslips, including current superannuation statements. We also recommend sending a request for you and your ex partner’s superannuation fund details as this will provide information to both lawyers about assets and liabilities of the relationship. This will also give both parties an approximate indication of the total value of financial assets. Taking this extra step can save your lawyer time and help reduce your fees even further.

Limit your questions to only legal issues

We empathise that family law proceedings can become stressful and emotional. Your family lawyer will support you to the best of their ability, however, they are only qualified to give legal, not emotional advice. Keep your discussion to legal issues only, this will help keep your meeting shorter and reduce your fees. If you need emotional support, we recommend you arrange an appointment with a counsellor and ask them if you are eligible for free counselling or rebate through Medicare for counselling fees.

Try to remain reasonable when undertaking settlement negotiations

When it comes to family law proceedings, both parties will need to make concessions. It is more productive and cost effective to resolve matters sooner by conceding some issues, which may seem to appear important at the time. Avoid being unreasonable or threatening litigation as a way of punishing your ex-partner. If you continue to be unreasonable or refuse to negotiate with your ex-partner, you will also be punishing your wallet!

Avoid incessantly calling your lawyer

We understand waiting to hear from the other party may be nerve racking, however your lawyer will contact you as soon as possible with any replies from the other party. Constantly calling your lawyer to find out if you have a reply from the other party will only increase your legal fees. If you only have a basic message you want to pass onto your lawyer, it is best to leave the message with their legal assistant.

Provide your lawyer with any information they request

Your lawyer will most likely request written material to prepare court documents (such as information for an affidavit). Providing your lawyer with written material will result in greater efficiency in preparing any legal documentation and as a result, reduced legal fees.

Organise all documents before sending to your lawyer

Before providing your lawyer with any requested documents or information, ensure you organise these documents in chronological order and make a list reflecting all the documentation provided. Providing an electronic version of the list and documents where possible, will also save the law clerk’s time and help keep your legal fees down.

Finally, respond to your lawyer’s requests in a timely manner!

We cannot stress how important this is! Lawyers have deadlines they must meet, including responding to the other side’s requests. If you don’t want to pay extra for your lawyer to keep following up with you or for unnecessary appeals and motions, respond to their requests as soon as possible. You also do not want to give the other side an excuse to claim for legal costs they have incurred because of your delays, so always ensure you respond to your lawyer’s requests promptly.

Conclusion

As you can see, there are numerous ways you can help keep your legal fees as low as possible. Our family lawyers will be happy to discuss and advise you on what you can do to help achieve this throughout managing your matter.

Although legal fees can at times be costly, we cannot stress the value of obtaining legal representation from an experienced family lawyer in the long run, as it can help you receive a more favourable property settlement.

If you know someone who may need assistance or advice on how to proceed please contact us on (08) 8155 5322 or email [email protected].

Buying Residential Property – Understanding Cooling-Off Periods

In the whirlwind of excitement that often accompanies the purchase of a residential property, it is still essential for buyers to be cautious. In most Australian jurisdictions, the law makes provision for a cooling-off period to allow home buyers to evaluate a decision made in the heat of the moment. These periods represent a crucial safeguard in real estate transactions.

In this article, we look at cooling-off periods, their significance, applicability, and operation across different jurisdictions in Australia. The information provides a general overview only and it is important to note that there are various exceptions to cooling-off periods and different rules for each state and territory. Accordingly, you should obtain professional advice relevant to your jurisdiction and the circumstances of the transaction.

Why Have a Cooling-Off Period?

The primary rationale behind cooling-off periods is to afford buyers an opportunity to conduct further due diligence, seek legal or financial advice, and address any concerns that may arise after the signing/exchange of contracts. By providing buyers with a brief reprieve from the pressures of a rapidly evolving property market, cooling-off rights promote informed decision making and help mitigate the risks associated with impulsive or ill-considered purchases.

How Does a Cooling-Off Period Work?

During the cooling-off period, buyers have the option to rescind, or cancel, the contract by providing written notice to the seller or their representative. This notice effectively terminates the contract, and the buyer may be required to pay a nominal penalty fee, typically calculated as a percentage of the purchase price, to the seller. However, it is important to note that conditions and limitations apply in every jurisdiction, such as the timeframe within which the notice must be given, and any specific requirements stipulated in the contract of sale.

When Does a Cooling-Off Period Apply?

Generally, cooling-off periods are only available for private treaty sales, and not for properties bought at auction. There are other exceptions where cooling-off rights do not apply, and it is important to check these with your lawyer or conveyancer before entering a contract. Additionally, the cooling-off period is typically there for the benefit of buyers, not for sellers who change their minds after signing the contract. The specific application of cooling-off periods depends on the circumstances of the transaction and the relevant state or territory legislation.

Further, in some cases, a buyer and seller may agree to waive, shorten or lengthen the cooling-off period by including a term in the contract to that effect.

Cooling-Off Rights Across Australia

In Queensland, a cooling-off period of five business days applies to contracts for the sale of residential property. This period starts the day the buyer (or their representative) receivesa copy of the fully signed contract. The cooling-off period ends at 5 pm on the final day of the cooling-off period.

In Victoria, a cooling-off period of three clear business days applies. This period begins from the date the buyer signsthe contract. The consequence of cancelling the purchase during the cooling-off period is that a penalty of $100 or 0.2% of the purchase price (whichever is greater) will apply.

In New South Wales, buyers of residential property have a cooling-off period of five working days following the exchange of contracts. If the buyer exercises their cooling-off rights, they will forfeit 0.25% of the purchase price.

Likewise, in the Australian Capital Territory, a buyer is entitled to a cooling-off period of five business days. If the buyer rescinds the contract, they forfeit 0.25% of the purchase price to the seller.

In South Australia, buyers have a cooling-off period that starts from when the seller provides the buyer with a Form 1 that sets out important information about the property, including any encumbrances, easements, or other certain legal issues that may affect the sale. The cooling-off period expires at the end of the second clear business day after the form is provided.

In the Northern Territory, a buyer is entitled to a cooling-off period of four business days which commences on the day that contracts are signed and duly exchanged.

The Real Estate Institute of Tasmania and Law Society of Tasmania standard form contract includes an option for buyers to choose a cooling-off period. Buyers must select this option for the cooling-off period to apply. In such cases, they will have three business days from when the contract is made to terminate the contract without penalty. Any deposit paid is refundable.

In Western Australia, cooling-off periods for residential property sales are not an automatic inclusion in contracts. In most cases therefore, buyers cannot change their minds once the contract has been entered. However, they may still negotiate the inclusion of a cooling-off clause in the contract of sale as a condition of their offer. This contractual provision affords buyers similar protections to those provided by statutory cooling-off periods, albeit subject to the terms negotiated between the parties.

Conclusion

Cooling-off periods represent a fundamental aspect of residential property transactions, offering buyers a valuable opportunity to pause, reflect, and reassess their commitment before finalising the purchase. While the specifics of cooling-off periods vary between states and territories, their underlying purpose remains consistent: to empower buyers with the information and flexibility needed to make informed decisions in a rapidly evolving real estate landscape.

By understanding the intricacies of cooling-off periods and their operation, buyers can navigate the property market with confidence, knowing that they have the necessary safeguards in place to protect their interests and secure their dream home.

If you know someone who may need assistance or advice on how to proceed please contact us on (08) 8155 5322 or email [email protected].

Elder abuse

It’s hard to imagine that somebody would harm, intimidate or take advantage of an aged and vulnerable person. Unfortunately, however, elder abuse occurs within our society and sadly, the perpetrators are often those entrusted with caring for our older generation.

Elder abuse can be defined as a single or ongoing act or omission that causes harm or distress to an aged person. Abuse can generally be categorised as:

  • physical – pushing, shoving, rough treatment or sexual abuse;
  • neglect – failing to provide adequate necessities and / or maintain hygiene;
  • psychological – emotional abuse, social segregation, ridiculing and belittling;
  • financial exploitation – unauthorised use of a person’s property or money.

The conduct causing the harm is usually carried out in circumstances where there is an expectation of trust between the victim and perpetrator who is, ironically, often a caregiver or family member.

According to the Australian Law Reform Commission’s 2017 National Legal Response to Elder Abuse, psychological abuse and financial exploitation are the most common types experienced and, in many cases, these categories co-exist.

Specific examples of psychological abuse include bullying and harassment, treating an elderly person as a child or as somebody lacking intelligence or mental capacity, threatening to send the person to a nursing home or depriving him or her of seeing certain family members or friends.

Financial abuse occurs when a person illegally and improperly uses an elderly person’s financial resources or property for their own, or a third party’s, benefit. This could happen in any number of ways, such as:

  • misusing a power of attorney and / or making unauthorised withdrawals from a bank account through an ATM or an internet transfer;
  • depriving an elderly person access to his / her own funds or property;
  • manipulating an elderly person into gifting or loaning money or transferring assets;
  • putting a person under duress to include certain provisions in a Will or to change an existing Will;
  • pressuring a person to give a power of attorney or appointment of enduring guardian.

Identifying abuse

Australian jurisdictions have access centres, helplines and resource units to assist those experiencing or affected by elder abuse as well as tribunals or courts that deal with disputes and issues concerning allegations of abuse.

If you are a victim of elder abuse you can speak with somebody you trust about your concerns, obtain advice from one of these centres, or contact a lawyer.

If you suspect somebody you care about is a victim of elder abuse you should raise your concerns with that person before suggesting a plan to obtain help and move forward.

You may notice an elderly friend or relative becoming reclusive or missing social events, having insufficient funds to pay for necessities or outgoings (particularly when compared with their financial position), suddenly becoming friendly with a new carer or a person showing special interest in the elderly person, hovering around or constantly speaking for that person.

Because the purported abuser is often a relative or somebody presumably close to the older person, it can be difficult and challenging to identify and address cases of elder abuse. It is even more complex if the alleged abuser has been appointed power of attorney for the victim. Sometimes the older person may not even realise they are the subject of abuse as they may be quite dependent on their perpetrator or may have some degree of mental incapacity. In such cases, it is wise to seek advice from a lawyer.

Protecting yourself from elder abuse

The following can help protect you from elder abuse:

  • Appoint somebody you trust, whether that be a friend or family member, to be your power of attorney and enduring guardian. Talk to your lawyer about the types and scope of power / guardianship you would like to give this person and in what circumstances they may exercise the power. You can appoint different people for different roles, more than one person, or alternate people. Ask plenty of questions and be sure that you fully understand the appointment before signing anything.
  • Consider putting in place an advance health care directive setting out your wishes and directions regarding your future health care if you become unable to make those decisions yourself.
  • Do not agree to lend money, or to transfer or mortgage significant assets without obtaining independent legal advice and having the transaction documented in writing. Your lawyer should be independent (not chosen by the person to whom you are lending money). Advice should be provided to you alone and not in the company of the proposed borrower or transferee.
  • If you decide to gift money, talk to Centrelink or a financial advisor first so you understand the effect this may have on any pension.
  • Ensure you have a valid Will, that you understand the effect of the Will and you know where the original can be located. Your lawyer can hold the original Will on your behalf without charge and provide you with a copy. Review your Will regularly to ensure it reflects any changes in your circumstances or your choice of executor and / or beneficiaries.
  • If something doesn’t sound right, there’s a good chance that it isn’t right. Speak up, tell somebody you trust or call a support service.

Conclusion

Elder abuse is a highly-concerning social justice issue and demands further attention and inquiry. Public education, particularly regarding our ability to identify and acknowledge elder abuse, is crucial to ensure these injustices can be addressed and remedied. Older generations should be empowered by learning about the steps they can take to protect themselves and knowing who they can turn to for help.

If you know someone who may need assistance or advice on how to proceed please contact us on (08) 8155 5322 or email [email protected].